A deposit for 20% is required to reserve your space. This deposit is non-refundable and non-transferable. Visa, MasterCard and Discover credit cards are accepted for the initial deposit.

We strongly encourage you to purchase travel insurance within two weeks of making your deposit as we are not able to make changes to our cancellation policy for any reason.


You will be invoiced upon making a reservation and full payment is due 90 days prior to the first land day of the trip. Payment is accepted as follows:

  • U.S. Dollar check posted to our office
  • Wire transfer to our account at the Cambridge Trust Company, Cambridge, Mass.
  • Money order

Cancellation and Refunds

Notification of cancellation must be made in writing to Thomson Safaris. At the time we receive the cancellation, all moneys will be refunded less the following cancellation charges, deducted from the total land only price:

91 days or more before departure: Cancellation fees equal the amount of your deposit
90 to 61 days before departure: 50% of the package price is non-refundable
60 to 46 days before departure: 65% of the package price is non-refundable
45 days or less before departure: 100% of the package price is non-refundable

Within 90 days prior to departure cancellation fees will apply. You may also be responsible for any fees imposed by hotels, airlines etc., that are over and above your land arrangements, due to your cancellation of your original date bookings.

Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers etc., for any reason whatsoever. Thomson Safaris reserves the right to increase the tour price in the event of cost increases due to changes in airfares, currency fluctuations, park fee increases, fuel surcharges, taxes, etc. Thomson Safaris reserves the right to alter the tour without notice.

Thomson Safaris is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure date. Accommodations are subject to change.

If you are planning a trip within 3 months of travel, please visit our Last Minute Safari page for additional information.

Contacting Us

If there are any questions regarding our policies you may contact us using the information below:

Thomson Safaris
14 Mount Auburn Street
Watertown, MA 02472
United States

E: [email protected]
P: 1.800-235-0289