A deposit for 20% is required to reserve your space. This deposit is non-refundable and non-transferable. Visa, MasterCard, American Express and Discover credit cards are accepted for the initial deposit.
You will be invoiced upon making a reservation and full payment is due 90 days prior to the first land day of the trip. Payment is accepted as follows:
- U.S. Dollar check posted to our office
- Wire transfer to our account at the Cambridge Trust Company, Cambridge, Mass.
- Money order
Cancellation and Refunds
Notification of cancellation must be made in writing to Thomson Safaris. At the time we receive the cancellation, all moneys will be refunded less the following cancellation charges, deducted from the total land only price:
91 days or more before departure: Cancellation fees equal the amount of your deposit
90 to 61 days before departure: 50% of the package price is non-refundable
60 to 46 days before departure: 65% of the package price is non-refundable
45 days or less before departure: 100% of the package price is non-refundable
Within 90 days prior to departure cancellation fees will apply. You may also be responsible for any fees imposed by hotels, airlines etc., that are over and above your land arrangements, due to your cancellation of your original date bookings.
Please note that no partial refunds will be given for unused meals, hotel rooms, airport transfers etc., for any reason whatsoever. Thomson Safaris reserves the right to increase the tour price in the event of cost increases due to changes in airfares, currency fluctuations, park fee increases, fuel surcharges, taxes, etc. Thomson Safaris reserves the right to alter the tour without notice.
Thomson Safaris is not responsible for expenses incurred by trip members in preparing for the trip (e.g. visa fees, immunizations, insurance, equipment, etc.) or for any necessary additional travel arrangements should you embark from home before the group departure date. Accommodations are subject to change.
If you are planning a trip within 3 months of travel, please visit our Last Minute Safari page for additional information.
Your privacy is important to us.
We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.
We collect information from you when you request a catalog, reserve a trip, sign up for our eNewsletter or request to contact us.
As needed, you may be asked to enter your name, mailing address or e-mail address. You may, however, choose to visit our web site anonymously.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us respond to your individual needs.
- To improve our website. We continually strive to improve our website based on the information and feedback we receive from you.
- To improve customer service. Your information helps us effectively respond to your customer service requests and support needs.
- To process transactions.
We use your e-mail address to communicate with you in the following ways:
- The e-mail address provided will be used to send you information and updates pertaining to your trip.
- The e-mail address provided for requesting a catalog may be used first to confirm that you have received your catalog, and second, to deliver information related to your request.
Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
All information is only accessible by those authorized with special access rights and is kept confidential.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Cookies are small files that a site or its service provider transfers to your computer through your Web browser that enables the site or service provider to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Some of our services may not function properly if you turn your cookies off, but you can still place orders by contacting us directly via phone or e-mail.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 09/14/17.
If there are any questions regarding our policies you may contact us using the information below:
14 Mount Auburn Street
Watertown, MA 02472